Online Booking And Reservation System - Various Aspects
1). Online Retail Sites - If we want to discuss the online booking system then one sector of the economy that leaps readily to our mind is the online retail. This is one of the sectors that have completely changed how we see and use the Internet to buy our day to day necessities. Online retail sites are a prime example of online booking system where you can browse the catalog of a retail store sitting in your home and selecting your desired product. You can look at all the details related to the product, make a comparison with other similar products and after being fully satisfied, can book it for delivery. You also get to make your payment online or choose the Cash on Delivery (COD) option.
2). Buying Travel Tickets Online – Buying or booking travel tickets online is normal nowadays. For a different mode of traveling be it train, airplane, or the bus travel, online booking has completely changed the travel industry into an easy and hassle-free in a major way. Online booking of seats on trains, buses, cars, and airplanes have completely changed the way we travel. If you go to an app store (Apple or Google), you will be amazed to see that there are so many apps dedicated to booking cars, trains, and plane tickets listed there. These apps have made travel for individuals easy and hassle-free. Apps like Redbus or Uber has ensured that a person does not have to wait for a bus or a taxi, Anyone can book the seats online and also track the time the car or bus will take to reach the individual making travel so easy and convenient. An app like Redbus or Uber has helped travelers to make an advance booking on a bus or a car so that they do not have to worry about finding a reserved seat on a bus when they travel.
3). Tourism and Hospitality Industry – Internet allows you to look at various hotel rooms at a particular location based on their price and choose one that best suits your needs. There are several apps that not only let you get a picture of the hotel room but also provide you with information about interesting places around it. This helps you in making the decision of booking the perfect hotel room for yourself.
What Kind of Challenges You Might Face If You Make an Online Booking?
While online booking and reservation have several advantages, there are also some challenges associated with it. In this section, we will talk about the those. This will give you a better and more comprehensive idea about some negative features of using online transactions.
1). Security related to the online transaction has become a major issue for many people. Many people have this fear that due to some loopholes in an app like the bus booking software, hackers can penetrate and access their account if the security of the app is not very high.
2). Problems related to software are another issue that can affect the user experience severely. To prevent that, software needs to be updated regularly and security patches released so that the app works smoothly.
3). To run these apps and get the necessary benefits, it is essential that there should be a good internet connection. However, this is far from reality in many parts of the world where people do not have access to internet connections.
What Are Some of the Advantages of Booking or Making Reservations Online?
1). It saves time as you don’t have to stand in lines to pay for different services or book tickets for travel, Movies or even for hotel rooms
2). It allows you multiple payment options. You can buy tickets or book for some event with online wallets, debit cards, or credit cards.
3). The reason that Online Booking and Reservation is so popular is that it provides you with greater transparency in regard to the booking process. You get to know how many seats in a bus or trains are available and what is the rate when you take different modes of transport.
4). Most online booking apps provide you with gift coupons which you can apply in your app and you get to payless without any haggling for a price reduction.
Despite these problems, if we make a cost-benefit analysis we will find that the benefits far outweigh the cost. So, the use of app like redbus and reservation trend will not only grow but will completely swamp the way of buying tickets standing in long lines in the future.